How to Replace a Lost or Stolen Credit Card

How to Replace a Lost or Stolen Credit Card

Posted on July 13, 2012 by Amy in Credit Card Transactions, Fraud, Insurance, Security Features

Whether you left your wallet at a store and couldn’t find it on your return, or it was lost or stolen while you were traveling far from home, it can be a scary experience. The last thing any cardholder wants is for their credit card to fall into the hands of a less-than-ethical individual who might use it for fraudulent transactions.

Fortunately you can cut off credit card thieves quickly and replace a card so you don’t get stranded without your credit limit. Let’s explore how to do that.


What to Do

Once you realize that your credit card is lost or stolen, call your credit card company. Make an official report with them and have them cancel the card so it can’t be used for any future charges without your knowledge or permission. Waiting too long could be considered negligence on your part, making you responsible for more potentially fraudulent charges.

What they can do then is issue you a new credit card with a new number, but tied to the same account and credit limit. How long this takes will depend on your credit card issuer. It might take a few days for example. Or they might overnight the new card to you. If you need the card faster than their usual delivery time, some issuers let you pay a premium to get expedited delivery of your replacement card. That can be especially helpful if you’re traveling and you need the card for the rest of your trip (or to get you home).


Protecting Your New Card

Once you receive your replacement credit card, it’s important to protect it even better than the last. Here are a few ways you can do that:

  • Don’t keep it with all of your other cards. Take what you need with you. And always leave one card at home (or your hotel safe). This way if you lose your wallet or purse, you’ll have a backup card stored safely.
  • Write down your new card’s information and your issuer’s contact information so you can report any further incidents even sooner.
  • Always store your new credit card in a place that’s familiar to you. For example, you might always keep it in your wallet. Or you might have a specific place to store it while you’re at home. With a regular “home,” you’ll be more likely to remember where your card is and notice if something is out of the ordinary.

Have you ever lost a credit card (or debit card) and had to contact your issuer for a replacement? What was their process? How long did it take? Share your stories in the comments.